Who we are
Welcome to Global Edge, where credibility meets results.
We believe that trust is earned through proven expertise. That’s why we continually pursue certifications and skill development to stay ahead. With Global Edge, you can count on tailored solutions backed by real qualifications and a commitment to excellence.
Global Edge is a bilingual consulting and marketing service based in Japan, designed to help hospitality and service businesses grow their global presence. We specialize in guest experience audits, digital communication systems, and international-focused marketing strategies, all delivered with cultural sensitivity and modern tools.
What we do
We work with ryokans, guesthouses, hotels, and service providers who want to serve international guests more clearly, confidently, and profitably. From hospitality audits to fully built digital growth systems, we offer practical support that’s tailored, bilingual, and designed for results.
Why GlobalEdge
Many Japanese businesses struggle to reach global guests not because of quality, but because of unclear messaging, confusing websites, or missed cultural expectations. Global Edge bridges that gap. We understand both sides, the local business and the international guest. We help you make simple, high-impact changes that grow satisfaction and bookings.
Meet the Founder
Sena Yamamoto
I’m Sena Yamamoto, founder of Global Edge, a bilingual hospitality and digital marketing consultancy based in Japan.As a university student at Keio and a solo entrepreneur, I support Japanese hotels, ryokans, and service businesses looking to improve how they attract and serve international guests. I’ve worked with properties of all sizes to enhance guest journeys, modernize digital communication, and build systems that lead to long-term growth.I hold certifications from programs offered by Stanford University, and studied hospitality and tourism through course programs offered by the University of Maryland, Cornell University, and other global institutions, which help me bring fresh perspectives to traditional hospitality.Global Edge was built to give modern tools to businesses that want to grow with clarity and confidence — and I’m here to help you do exactly that.
Ready to grow with us?
Take a look at our services
Mission
To empower Japanese hospitality and service businesses to thrive on a global stage by improving guest experience, modernizing communication, and building digital systems that bridge cultures and drive long-term growth.
Vision
To become Japan’s leading bilingual partner for international guest strategy, redefining how local businesses welcome the world with clarity, confidence, and cultural intelligence.
Global Edge is your trusted partner in the hospitality industry, dedicated to enhancing service quality through comprehensive audits. Our expert evaluates every aspect of your hospitality services, ensuring that you meet and exceed industry standards. With a focus on delivering exceptional guest experiences, we help you identify areas for improvement and implement effective solutions. Choose Global Edge reliable insights and a commitment to excellence in hospitality.
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